Setting up Hosted Email using IMAP on Entourage® 2008

Marc Hertz -

If you would like to learn more about the differences between POP and IMAP, please see the help topic, "POP vs. IMAP."

For increased security, we recommend that you use our secure (SSL) servers, as detailed below. Note: If your internal system configurations require non-SSL ports, please see the "Email Server Settings" page for our full list of available servers and ports.

To set up Entourage for IMAP, do the following:

  1. Select Entourage / Account Settings.
  2. Click the New button.
  3. Click the Account type drop-down menu and select IMAP.
  4. Click the OK button.
  5. On the Edit Account screen, perform the following steps:
     
    • Account Name—Enter a descriptive name for the account.
    • Name—Enter your first and last name. This is the name that will appear in the From field of messages you send.
    • E-mail address—Enter your entire email address (e.g., myname@mydomain.com).
    • Account ID—Enter your entire email address (e.g., myname@mydomain.com).
    • IMAP server—Enter the secure server name:
       
      secure.emailsrvr.com
    • Password—Enter the password for your email account.
       
      Account settings
    • Click the Click here for advanced receiving options button, located below the IMAP server box. In the pop-up screen, do the following:
       
      1. Check the This IMAP service requires a secure connection (SSL) box.
      2. Ensure the IMAP port is: 993
      3. Leave the Always use secure password box unchecked.
         
        Advanced receiving settings
      4. Click the Close button, located in the upper left corner.
    • SMTP Server—Enter the secure server name:
       
      secure.emailsrvr.com
    • Click the Click here for advanced sending options button, located below the SMTP server box. In the pop-up screen, do the following:
       
      1. Check the SMTP service requires secure connection (SSL) box.
      2. Check the Override default SMTP port box, and enter the secure outgoing port: 465
      3. Check the SMTP server requires authentication box.
      4. Click the Use same settings as receiving mail server radio button.
         
        Advanced sending settings
      5. Click the Close button, located in the upper left corner.
  6. Click the OK button.
  7. Click the Close button, located in the upper left corner.
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